General Information

At Ring Your Bell (hereinafter, “we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website https://www.ringyourbell.es/ (hereinafter, the “Website”), particularly when you fill out the forms available on it.

Information We Collect

We collect different types of information when you visit our Website or fill out a form. This information may include:

• Personally Identifiable Information: Name, email address, phone number, postal address, etc.
• Technical Data: IP address, browser type, geographic location, time spent on the site, among others.
• Information Provided by You: When you submit a contact, subscription, or inquiry form, we collect the data you enter, such as your name, email, and message.

How We Use Your Information

We use the information we collect in the following ways:

• To respond to your inquiries and requests submitted via the contact form.
• To improve our products and services by analyzing data.
• To send you communications related to the requested service, such as newsletters, updates, and promotions (if you have given your consent).
• To comply with our legal and contractual obligations.

Legal Basis for Processing Your Data

The processing of your personal data is based on the following legal grounds:

• Consent: When you voluntarily provide your personal data through a form, you are giving us your consent to process that data for the specified purposes.
• Legitimate Interest: We use your data to improve our service and personalize the user experience, always within a legal framework and a legitimate interest that does not infringe upon your rights.

Sharing Your Information

In general, we do not share your information with third parties, except in the following cases:

• Service Providers: We may share your data with service providers who help us manage the website, send emails, or process payments. These providers are only permitted to use your information for the specific purposes for which they were hired.
• Legal Obligations: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal proceedings, protect our rights, or comply with legal obligations.

Protecting Your Personal Data

We implement technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission system or electronic storage method is completely secure. Despite our efforts, we cannot guarantee the absolute security of your data.

Cookies and Similar Technologies

Our Website uses cookies and similar technologies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and personalize content. You can configure your browser to reject cookies or to notify you when they are being sent. However, some features of the Website may not function properly if cookies are disabled.

For more information, please refer to our Cookies Policy

Your Rights

You have several rights regarding your personal data, including:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may correct any inaccurate or incomplete personal information.
• Right to Erasure: You may request the deletion of your personal data under certain circumstances.
• Right to Object to Processing: You may object to the processing of your personal data for reasons related to your particular situation.
• Right to Data Portability: You may request that your data be transferred to another data controller.

To exercise these rights, you can contact us via celia@ringyourbell.es or 08100. We are committed to responding to your request within the timeframe established by law.

International Data Transfers

If your personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your privacy and rights.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal or contractual obligations. Once we no longer need your data, we will securely delete it.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page, and, if necessary, we will inform you by email. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

Contact

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, you can contact us at:

• Email: celia@ringyourbell.es
• Postal Address:: 08100